About us
Founded during the pandemic, Lightning Reach is an award-winning tech for good startup that streamlines access to financial support, making a real difference amidst the cost of living crisis. Our one-stop portal enables people in financial need to find and apply for multiple sources of support quickly and easily online, in one place - while using innovative technology (e.g. open banking and ID verification) to streamline administration and outreach for organisations which can help.
We’re impact-driven, revenue generating and work with leading partners such as Lambeth Council, the Royal British Legion and TSB. Since our portal launched 2 years ago, we’ve already reached over 150,000 people and facilitated over £17m in funding to individuals in need. We’ve won awards including the Tech Nation Rising Stars 4.0 Diversity & Inclusion Leading the Way Award, been featured in The Guardian and are backed by Techstars, Innovate UK and Nesta.
About the Role
As our first Product hire, you will shape the future of Lightning Reach
Responsibilities
Strategy & Leadership: Define and own the product vision, strategy, and roadmap in alignment with business objectives. Collaborating with the leadership team to shape the company's direction and growth.
Hands-On Product Development:Translate user needs, partner feedback, and market trends into clear product requirements. Prioritize and manage the product backlog to ensure high-quality, scalable outcomes are delivered efficiently. Work directly with the engineering team to deliver impactful, user-centric solutions.
Customer & Market Focus: Engage with stakeholders to gather insights and validate solutions. Continuously refine the product to enhance user experience and deliver measurable impact.
Metrics & Impact: Establish and track key product metrics to measure success and inform decisions. Drive innovation and ensure the product remains ahead of industry trends.
Requirements
Experience: Proven track record in product management, ideally in a startup or scale-up environment.
Strategic Thinking: Commercially minded with the ability to align product goals with company objectives.
User-Centric: Deep empathy for users and a passion for solving real-world problems through technology.
Top Communicator: Exceptional ability to convey ideas, collaborate with cross-functional teams, and influence stakeholders.
Impact-Driven: Motivated by Lightning Reach’s mission to create positive social change.
A doer: As the sole product person, you're hands-on and ready to own the entire product lifecycle. You thrive on both strategy and execution, embracing day-to-day tasks to drive impactful outcomes in a dynamic startup setting.
Nice to have
Sector Experience: Previous experience on products for vulnerable users, or on software designed for charities, housing associations or councils.
Lived experience: Applicants with personal experience of financial hardship, or have received support from charitable organisations are strongly encouraged to apply
Diversity: We believe that diversity brings strength and fosters innovation, and are seeking candidates from a range of backgrounds, including gender identity, race, ethnicity, nationality, religion, sexuality, disability.