Benefits for support providers
Reach and engage new clients
Easily connect with hard-to-find clients through our 130k+ user base
Deliver support 3x quicker
Reduce admin time and increase efficiency through streamlined applications and reporting
Maximise income, increase impact
Empower individuals and staff to simply access a wide range of personalised cross-sector support
“It took away the worry of having to turn the heating off as the bills went sky high. The portal was really helpful, I'm glad I found it!”
Lightning Reach user Karen received £150 towards her energy bills from Charis
How you can use Lightning Reach
Accept
Accept self-referrals to your support offering. Utilise best-in-class technology such as open banking, to save time processing referrals and increase staff capacity. Reach hard to find individuals and understand their situation before you speak to them.
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Streamlined applications
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Open banking
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ID verification
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Bespoke reporting
Refer
Empower individuals to find and apply for support through our self-serve portal. For digitally excluded clients, use support worker access to apply on their behalf. Access reporting and track usage of the portal to clearly show impact and insights.
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Personalised support discovery
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Support worker access
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Impact reporting
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Bespoke marketing assistance
Big impact for both customers and users
9X
Quicker to find support for 4000+ residents
2,300
Referrals driven to BGET schemes in 2 months
89%
reduction in processing time
£255k
in awards to TSB
customers
"We are able to reach a new set of people that we previously haven’t been able to target normally"
Jobe, Energy Advice Manager at SHINE/ Islington Council
“As advisors we spend a lot of time googling support; Lightning Reach is amazing as it’s one place to find all available support.”
Support worker at National Energy Action